OPERATIONAL DIAGNOSTICS AND TUNE-UP SERVICES

Sometimes, all an operator needs is a clear diagnosis and a strategic tune-up.

We take a comprehensive, unbiased look at your entire operation—front and back of house—to assess what’s working, what’s not, and where there’s room for improvement. Through this process, we identify efficiencies, cost savings, and opportunities to upgrade management systems and operational workflows.

Our evaluation goes beyond surface-level observation. We review your training materials, procedures, and documentation, then spend dedicated time on-site observing key day-to-day activities such as prep, service, shift changes, and end-of-day routines, including inventory management.

Once we have a clear understanding of your current operation, we deliver a detailed assessment along with a comprehensive set of recommendations designed to elevate the guest experience, streamline processes, and drive both top-line sales and bottom-line profitability.

Whether you're a single-unit or multi-unit operator, implementing optimized systems and standardized procedures is key to building a sustainable, scalable, and profitable brand.

OPERATION CONSULTING SERVICES

Whether you're launching a new venture, restructuring an existing business, or looking to optimize daily operations, our full-scope consulting services are designed to drive performance, profitability, and sustainability. We bring hands-on expertise and proven solutions to every layer of your operation.

Strategic Operations & Management

· Company Restructuring: Realign leadership, roles, and processes for efficiency and long-term growth.

· Interim Management: Provide experienced leadership during transitions, crises, or vacancies.

· P&L Management & Analysis: Dive deep into profit and loss statements to uncover opportunities and plug financial leaks.

· Mergers, Sales & Acquisitions: Due diligence, operational integration, and transition planning.

· Graded Operational Audits: Objective, detailed performance assessments with actionable insights.

Back-of-House Optimization

· Chef & Kitchen Analysis: Optimize layout, workflow, prep efficiency, and leadership.

· Food Costing & Inventory: Implement systems to reduce waste, control portions, and ensure accuracy.

· Kitchen & Bar Operations: Streamline prep, execution, and service across all departments.

· Food/Labor Cost Reductions: Achieve sustainable margins without sacrificing quality or morale.

· Sanitation Training: Ensure compliance, cleanliness, and safety across all shifts.

Systems & Vendor Management

· POS Systems: Evaluate, select, and integrate POS tools for smoother operations and reporting.

· Vendor Referrals & Management: Connect with trusted suppliers, negotiate pricing, and streamline ordering.

· Purveyor Management: Maximize vendor performance and product quality with ongoing accountability.

· Equipment Purchasing & Leasing: Source, finance, and plan for operational and capital equipment needs.

Product, Packaging & Development

· Product Development: Bring new items or product lines to market—test, refine, and launch.

· Menu Engineering: Analyze profitability and popularity to refine your menu for performance.

· Recipe/Menu Development: Create signature offerings with operational feasibility and flavor-forward design.

· Packaging: Design functional, branded packaging that enhances presentation and supports logistics.

Compliance & Administrative Support

· Permits & Compliance: Navigate the maze of health, safety, zoning, and licensing requirements.

· Accounting & Cost Controls: Build systems that give real-time visibility into operational performance.

· Operations Analysis & General Operations: Comprehensive evaluation of all functional departments.

Staffing & Team Development

· Employee Recruitment & Retention: Attract top talent and build systems that retain them.

· Staff Training & Development: Build a stronger team with custom onboarding, training, and leadership coaching.

Logistics & Delivery Programs

· Delivery Programs & Logistics: Build or optimize your off-premise strategy with attention to packaging, timing, and platforms.

Sales & Marketing Services

· Marketing Research & Planning: Develop data-driven strategies based on industry trends and customer behavior.

· Advertising, PR & Marketing Services: From media buying to digital strategy, grow your brand with coordinated outreach.

· Reservation Sales Systems: Implement or upgrade your booking and guest management systems.

· Group Sales & Promotions: Design and implement high-impact sales campaigns, events, and partnerships.

GLOBAL Expertise with restaurants, bars, FOOD TRUCKS, and clubs