Restaurant problems are not always what they first appear.
A cash shortage may be an employee issue—or a POS issue.
High food cost may be theft—or poor inventory controls.
A delivery problem may be operations—or technology.
Our job is to investigate the facts before conclusions are made.
Employee Theft & Internal Loss
Cash shortages, inventory loss, unauthorized discounts, voids, refunds, product theft, and time theft.
POS & Transaction Issues
Voids, discounts, refunds, payment discrepancies, reporting irregularities, user access, and transaction patterns.
Food & Beverage Loss
Food cost increases, liquor shrinkage, inventory discrepancies, receiving issues, waste, and portion control.
Management & Operational Issues
Operational concerns, internal controls, purchasing practices, policy violations, and management performance.
Vendor & Purchasing Problems
Invoice discrepancies, substitutions, receiving errors, pricing issues, vendor disputes, and supply chain concerns.
Food Safety & Foodborne Illness
Operational reviews involving food handling, storage, preparation, employee practices, documentation, and incident timelines.
Delivery & Off-Premise Operations
Delivery platforms, order discrepancies, refunds, packaging failures, customer complaints, and operational breakdowns.
Restaurant investigations require more than reviewing documents.
You need to understand how the business actually works:
Something that looks suspicious on paper may be completely normal in restaurant operations.
Something that looks routine may point to a much larger problem.
That operational experience is what allows us to investigate the system surrounding the issue, not just the issue itself.
Restaurant knowledge changes the quality of the investigation.
We work with organizations that need experienced restaurant operational analysis, independent investigations, and fact-based findings.
Independent restaurants seeking answers to operational, financial, employee, or management concerns.
Regional and national restaurant groups addressing operational inconsistencies, internal controls, and multi-location issues.
Specialized investigations involving beverage operations, mobile foodservice, inventory, cash controls, and delivery.
Independent operational analysis and documentation to better understand restaurant-related issues and claims.
Whether the concern involves one employee, one location, or an entire organization, our objective is the same: establish the facts and help determine the best path forward.
Unexplained losses, unusual transactions, conflicting explanations, recurring operational problems, or internal concerns deserve a closer look.
You do not need to know exactly what happened before contacting us.
That is often where the investigation begins.
U.S. Restaurant & Food Truck Consultants
Practical restaurant experience. Independent analysis. Fact-based investigation.
U.S. RESTAURANT & FOOD TRUCK CONSULTANTS
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